May 31, 2021
Most business track key performance indicators in their businesses to determine their success. In order to improve results, and execute goals, it is highly beneficial to establish Lead Indicators. Lead Indicators are daily and weekly habits, actions, and activities that if done consistently lead to the desired results....
May 24, 2021
Ron Kaufman was quoted "Exceeding expectations is where satisfaction ends and loyalty begins." In episode 155 of the Aviation Business Podcast let us revisit a key approach and mindset to exceeding customer expectations called "plussing" coined by Walt Disney himself.
May 17, 2021
John Maxwell wrote in his book “Achievement comes to someone when he is able to do great things for himself. Success comes when he develops leaders to do great things for him. But a legacy is only created when a person puts his organization into a position to do great things without him.” In episode 154 of the...
May 10, 2021
Every business has risks, so having an understanding on how to manage or mitigate them and even having a system to do so is key especially in the aviation business. In episode 153 of the Aviation Business Podcast let us listen in to one of our previous episodes and learn to utilize, implement and review a risk...
May 3, 2021
Earl Nightingale said, "People with goals succeed because they know where they're going." We are into the 2nd week of celebrating our third anniversary, we continue to relive some of our greatest episodes in the past. In episode 152 of the Aviation Business Podcast learn to set and effectively execute your goals.